Philippa Day: Payout after mum died following benefit errors

Philippa Day: Payout after mum died following benefit errors

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Merry Varney, from Leigh Day solicitors – who represented the family – said: “Capita has shown acceptance of their failures and a willingness to ensure their mistakes are not repeated, however there remain too many examples of the DWP, which controls the financial circumstances of the majority of people too sick to work, acting inhumanely to those receiving benefits and a continued resistance by the DWP to transparent investigations into benefit-related deaths.

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