Instagram Not Working? Here Are 14 Ways to Fix it

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Instagram is the dominant photo-sharing platform on the Internet and has become the sole social media site used by people who prefer to express themselves with pictures rather than words. But what do you do when Instagram goes down? Here we show you the main reasons for Instagram not working and how you can fix it.

1. Restart Phone and Router

A good place to begin fixing issues with Instagram is to restart your device. Many times, this simple fix is enough to make things right again.

Also, make sure you have a stable Internet connection. If you’re using Instagram on Wi-Fi, restart the router as well.

2. Is Instagram Down?

Next, you must check if Instagram is down for everyone. A telltale sign of servers being down is if you get the “5xx” error or your Instagram feed doesn’t load.

You can use a third-party status checker such as Down Detector, Is It Down Right Now?, or Outage Report. Enter the Instagram URL and it’ll let you know if Instagram is down with messages like “Possible problems at Instagram” or “Problems at Instagram.”

Instagram Down Detector

Other places to check include Instagram’s Twitter handle for any company posts and updates or search for Instagram on Twitter.

If Instagram is experiencing outages globally, there’s nothing much you can do except wait for its team to fix the site.

3. Update Instagram

If the above solutions haven’t worked thus far, it could be that you have not updated the Instagram app to the latest version on your device. Newer versions usually contain security patches and bug fixes, besides new features.

To update the Instagram app on Android, open Google Play Store and search for Instagram. If you see an Update button next to Instagram, tap on it. Check out other methods to update apps on Android.

Instagram App Update Android

Similarly, on iOS, open App Store and find Instagram. Hit the Update button next to it.

Instagram App Update Iphone

Once you’ve finished updating the app, try running Instagram again.

4. Clear App Data and Cache (Android)

If a restart didn’t fix Instagram not working issue for you, try clearing the app data and cache.

  1. Open “Settings -> Apps.”
Instagram Android Apps
  1. Tap on the “See all apps” button.
  2. Scroll down and find Instagram from the list of populated apps.
Instagram Android Apps Setting
  1. Depending on your Android device version, you may need to tap “Storage & cache” to access the “Clear data” and “Clear Cache” settings.
  2. Tap “Clear cache.” To clear the data, go through the same steps again, but this time, tap “Clear storage” instead.
Instagram Android Apps Clear Cache

5. Offload Instagram App (iPhone)

While you can clear an individual app’s cache and data on Android, you need to delete and reinstall the app on iPhone.

Luckily, there’s an “Offload” function on iPhone, which means that your Instagram data gets kept on the phone when you delete the app, so it restores it all when you reinstall Instagram. It’s essentially a roundabout way of clearing the cache.

To “offload” Instagram from your iPhone, go to “Settings -> General -> iPhone Storage.”

Instagram App Iphone General

Scroll down until you find the Instagram app, tap it, then tap “Offload App.” Restart iPhone. Go to the App Store, find Instagram and install it again.

Instagram App Iphone Offload

6. Uninstall and Reinstall Instagram

If the problem is caused by a bug, you can fix Instagram by uninstalling and reinstalling the Instagram app.

Reinstall Instagram on Android

  1. Open “Settings -> Apps.”
  2. Tap the “See all apps” button.
  3. Find Instagram in the list of apps and tap on it.
Instagram Android Apps Setting
  1. Simply tap on Uninstall.
Instagram App Uninstall Android
  1. Then go back to Google Play Store and reinstall the latest version of Instagram. Sign in again and see if it works.

Reinstall Instagram on iPhone

  1. Open App Library on your iPhone and look for the Instagram app.
  2. Touch and hold the Instagram app icon. Tap on “Delete App.”
Instagram App Uninstall Iphone

Another way to uninstall Instagram is to go to “Settings -> General -> iPhone Storage -> Instagram -> Delete App.”

  1. Once deleted, restart iPhone. Then, open App Store, search for Instagram and install it again.

7. Reinstall Older Version of Instagram (Android Only)

If you’ve noticed that your problems with Instagram have started since an app update, then you can try rolling the app back to a previous version. The best way to do this is through APK Mirror. Make sure to uninstall the Instagram app before you try the following steps.

  1. On your phone browser, go to APK Mirror, then using the search icon at the top right corner search for “instagram”.
Instagram Apkmirror Find App
  1. Tap “Apps” and then scroll down the list until you find “Instagram by Instagram”. Select it.
Instagram Apkmirror Find Right App
  1. Now, scroll through the available Instagram versions until you find a version dated before your last update (avoiding “alpha” or “beta” versions).
  2. Then, on the next page scroll down to the “Download” section and pick the correct variant for the Android version you’re on. Tap the download icon next to it,
Instagram Apkmirror Download
  1. If you have to, grant permission for your browser to download apps from unknown sources, then browse to the download APK in your Downloads folder (accessed through the Files app), tap it, and allow it to install.
Instagram Not Working Older Version

8. Enable Permissions for Instagram

Instagram requires many app permissions to work properly on your iOS or Android phone – Camera, Contacts, Microphone, Photos, and Storage, to name a few. If permissions for even one or two of these are disabled, Instagram may not work properly.

On Android, make sure app permissions are enabled by going to “Settings -> Apps -> Instagram -> Permissions.” Depending on your Android version, on this screen, you’ll need to either tap the switches next to each option so they’re green, or tap entries in the “Denied” list, then allow them.

Instagram Permissions Android

On iOS, go to “Settings -> Instagram” and make sure all the relevant permissions are given there.

Instagram Permissions Iphone

9. Turn Off VPN

With the use of a VPN, you can access all the restricted content in your country. One of the advantages of using a VPN is that it hides your Internet presence and bypasses regional constraints. This means you can use apps like WhatsApp, Instagram, etc. in countries where it is restricted.

Instagram Vpn Logo

The downside of this is that VPN may very well be the reason behind Instagram not working. A faulty VPN may not load the Instagram feed, you experience a delay in sending or receiving messages, etc.

If you are using a VPN, turn it off and see if Instagram works again.

10. Ensure Background Data Is Not Restricted (Android)

Instagram needs to be connected to the Internet in order to continuously update your feed, send/receive messages, and show you notifications regarding your post. For Instagram to run uninterrupted, you need to make sure the background data is not restricted.

To ensure the background data is not restricted on Android, head over to the Settings menu on your phone, then “Apps -> See all apps -> Instagram -> Mobile data & Wi-Fi.” Set the “Background data” toggle to On. This ensures Instagram has access to the Internet while running in the background.

Instagram Background Data

11. Check Your Phone’s Storage

If your Android or iPhone’s storage is low, you may experience issues with the Instagram app. Learn how to check and free up storage on Android and iPhone.

12. Log Out of Your Account

To fix Instagram not working, you should try logging out from your account. To do so, open the Instagram app and go to your profile screen. Tap on the hamburger icon (three horizontal bars) followed by Settings.

Instagram Settings

Scroll down and tap on “Log out username.” Restart the phone and log in again.

Instagram Settings Log Out

13. Check Common Error Messages and Known Issues

Like most other apps, Instagram also has a set of error messages and known issues, and this list is regularly updated so that users can find possible solutions to their daily issues with the app.

You can note the error you see and do a search on Google to find out whether it’s already been handled. Most likely other users have had similar or the same issue and found help.

14. Try a Different Device or Tool

Most times, the Instagram not working issue happens with the mobile app. So if Instagram isn’t working on your mobile device, try using the Instagram web version in a browser on your phone. Or, you can try using Instagram on a different device like your computer.

Still No Luck? Report the Issue to Instagram

If none of the steps listed here resolve the problem, you can report the bug from within the app to have Instagram investigate. Make sure you give a detailed response about the issue you’re facing, the device you’re using, and what you were doing before and when it stopped working. The same applies to issues with signing in to your account.

Frequently Asked Questions

Will your Instagram account be deleted if you uninstall the Instagram app?

No. Uninstalling the Instagram app) from your phone will not delete your account. It will only remove the app from your phone without affecting your followers, published posts, etc.

How to fix Instagram not working on mobile data on iPhone?

Go to “Settings -> Instagram.” Enable the toggle next to “Mobile data.”

How to fix Instagram notifications not working?

Open the Instagram app settings and go to Notifications.

On Android, turn off the toggle next to “Pause all.” Also, take a look at individual notification settings and see if any one of them is turned off.

On iOS, ensure that the “Allow Notifications” toggle is enabled and alerts are active.

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